Received a tablet for Christmas. Within 8 months, the charger port became loose from the internal mother board.
Still under manufacture warrantee, so I called their customer service. Rep was rude, condescending and told me they do not repair or replace damaged devices. I guess they figure I took it apart and disconnected the port from the mother board. I wanted to slap the woman.
I have notified the BBB. I am writing a letter to the company. I will tell everyone I know their products are defective and their customer service is reprehensible! DO NOT WASTE YOU MONEY ON THIS COMPANY.
THE DO NOT STAND BY THEIR PRODUCT. NEVER AGAIN!
Product or Service Mentioned: Nextbook Tablet.
Reason of review: Poor customer service.
Monetary Loss: $98.
Preferred solution: Let the company propose a solution.