Nextbook Contact Information

Toll-Free Number:

  • (888) 415-5177 US & CA support

Customer Service:

  • (888) 415-5177 US & CA support
  • +44 800 086 8349 UK Support

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

136 N. Grand Avenue # 148 136 N. Grand Avenue # 148
West Covina, California 91791
United States

Social Networks:

Summary of Nextbook Customer Service Calls

364 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:05 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Nextbook to Ask about:

Activation/ Cancellation:

  • “Can’t get it to turn on to activate”
  • “I can't find my receipt to activate I have box Walmart won't take back”
  • “I have a tablet that needs an activation code”

Product/ Service:

  • “To get an email so I can send in my Nextbook and get a new one”
  • “6 broken new tablets”
  • “Insurance question”

Payments and Charges:

  • “Need charger for tablet”
  • “My nextbook wont charge”
  • “Need a charger for tablet”

Account:

  • “Locked out forgot password”
  • “I have a account hijacked via virus and malware”
  • “I need to update my gmail on my nextbook so i can reset it cause i forgot my password for it”

Request for Information:

  • “I cant remember pass word”
  • “I cant remember pass code”
  • “My Nextbook tablet keeps playing opera music how do I fix that?”

Staff:

  • “Third time customer service has hung have power and charging issues”
  • “Power issues and customer service has hung up twice on me before i can explain”

Return/ Replace:

  • “Return”

Other:

  • “Tablet won’t come on”
  • “Cannot sign into google on our tablet”
  • “Yurihgoddard@gmail.com”

Nextbook Rating Stats

2.3 out of 5 stars
based on 34 reviews
See all 79 reviews reviews

Rating stats

  1. 14 reviews
  2. 7 reviews
  3. 5 reviews
  4. 4 reviews
  5. 4 reviews

Rating trend

About Nextbook

Top 5 Nextbook Services

Customer Care

Top 5 Nextbook Products

Tablet, 8a Tablet, Laptop, Nxa8qc116 Tablet, 10A Tablet

Top 5 Dislikes about Nextbook

Whole experience, Quality of use, Now want charge at all, Had trouble keeping it charged, Anything about it

Summary

Nextbook is a trademark of mobile products. It is founded by E FUN in 2010. The company headquarters is based in West Covina, California, United States. It designs and distributes tablets with Android and Windows operating systems. Customers can order the following Netbook products: Ares 8, Ares 8A, Ares 10A, Flex9, and others. They come with 1 year limited warranty. It is possible to register any Nextbook tablet online on the E FUN website. The documentation for any Nextbook device can be downloaded free of charge. All old Nextbook products and accessories can be shipped back to E FUN for recycling according to the Nextbook Recycling Program.

Nextbook reviews and complaints

Nextbook is ranked 69 out of 991 in Gadgets and Accessories category

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Nextbook Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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